ROYAL FAMILY MEMBERS ENJOY:

• Competitive pay and benefits
• Evenings 5 pm - 8 pm & Weekends 10 am - 4 pm
• Fast-paced Work in a growing industry (long-term care/skilled nursing)
• Team Oriented Environment

Core Job Responsibilities

• Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures.
• Answer telephone, determine nature of call and direct caller to appropriate individual or department.
• Receive request from within the facility and locate personnel through paging system.
• Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
• Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. (May refer such calls to Nurse Supervisor/Charge Nurse.)
• Greet visitors. Direct to appropriate office and/or resident room.
• Ensure guests/visitors abide by existing rules and refuse admission to persons as directed.
• Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.)
• Receive, sort, and distribute mail as directed.
• Other related duties and responsibilities that may become necessary or appropriate.

Key Educational/Professional Requirements

• Detailed oriented with excellent follow up skills
• Ability to multi-task and work in a fast paced environment
• Excellent interpersonal skills
• Knowledge of office equipment (Computer, Fax, Copy Machine, Multi Line Phone, etc.)
• Knowledge of office software (Excel, Microsoft Outlook),Internet
• Ability to learn new software programs

Equal Opportunity Employer

Royal Health Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.  In addition to federal law requirements, Royal Health Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.